Get in Touch With Us
Got a question about one of the casinos not on Gamstop we cover, spotted something that needs updating, or just want to tell us how we're doing? This page explains the best way to reach us and what happens once your message lands in our inbox.
The Best Way to Contact Our Team
Email is the most reliable route to us. We read every message that comes in and aim to reply within two working days. Send your enquiry to [email protected].
A short summary of what your message is about helps us route it to the right person and get a proper answer back to you faster, rather than a generic holding reply.
What People Usually Write to Us About
- Questions about our reviews — if you want more detail on how a brand such as Betmica, Kikibet or Betninja performed against our criteria, or why one site sits above another, ask us directly.
- Corrections and outdated information — welcome offers, terms and licensing details at operators change often. If something looks out of date, tell us and we will check it.
- How we rate and rank sites — if our list of the best non Gamstop casinos raised a question about our method, we are happy to explain the reasoning behind a particular position.
- Payment methods and bonus terms — readers often ask about deposit limits, withdrawal timings or wagering conditions attached to a welcome offer. We can point you towards the relevant detail or clarify what we've published.
- Feedback and topic suggestions — if there's a subject around gambling sites not on Gamstop you think we should cover in more depth, let us know.
- Responsible gambling support — if you or someone close to you is struggling with gambling and needs guidance, mention this in your message and we will point you towards appropriate support organisations. We take this seriously regardless of where someone chooses to play.
What Happens Once You Email Us
Every message is read by a real member of our editorial team, not answered by an automated script. We aim to reply within two working days, though this can stretch slightly during busier periods. If your enquiry needs input from more than one person, we will tell you rather than leave you waiting without explanation.
A Note on Accuracy and Independence
Our reviews and rankings are based on research into welcome offers, game selection, payment options and licensing information published by each operator. Some of the casinos we cover, including those in our comparison tables, may pay us commission if a reader signs up through a link on this site — this never decides where a brand sits in our rankings. If you believe something we've published about an operator's offer, terms or licensing is wrong, please tell us. We would rather correct it than leave inaccurate information live.
Before You Get in Touch
A few quick checks can save you time:
- If your question is about which operator suits you, our non Gamstop casino comparison page covers welcome bonuses, game ranges and payment options side by side.
- If you're asking about a specific offer's terms, note the operator name and the offer wording so we can check the exact detail with you.
- All content on this site is intended for readers aged 18 and over.
We appreciate you taking the time to read this far. Whether it's a correction, a question or just feedback on the site, we look forward to hearing from you.